Welcome!

On this page, you will find useful videos and guides on how to use the EHR (eClinicalWorks or eCW) at CrossOver Healthcare Ministry.

These videos are intended to be an overview of how to use our EHR system.

CLINICIAN TRAINING VIDEOS

To access eCW web version, click here. 

For the best quality, set your resolution to 1600×900. To do this, go to Start in the bottom left corner of your screen, click Settings, click System, then scroll down to Display Resolution.

1 – The Basics: Website and Templates (14 mins)

This video reviews the resources on our website, setting up your templates, and viewing your schedule.

2 – Pre-visit Chart review and HPI (11 mins)

This video reviews how to load a chart, and how to document HPI.

3 – Documenting and reviewing health histories (4 mins)

This video reviews how to view, edit, and document health histories. 

4 – Vitals and Physical Examination (4 mins)

This video reviews how to view vitals and document the physical exam.

5 – Assessment and Problem List (5 minutes)

This video reviews assessments and how the problem list can be helpful for documenting assessments. 

6 – Ordering Labs (7 minutes)

7 – Ordering Diagnostic Imaging (7 minutes)

This video reviews how to order diagnostic imaging. 

8 – Specialty Referrals (6 minutes)

This video reviews how to submit specialty referrals.

9 – Ordering Vaccines and Reviewing Vaccine History (3 mins)

10a – Current Medications (4.5 mins)

This video reviews how to enter new medications, review current medications list. 

10b – Prescribing Principles and Pathways (11 mins)

This video reviews the nuance of prescribing at CrossOver, and the important things to keep in mind when prescribing in our setting.

10c – Prescription Renewal (4 mins)

This video reviews how to renew a prescription if no refills are remaining.

10d – Adding and Sending Rx (7 mins)

This video reviews how to add a new prescription, set prescription favorites, and send a prescription to a pharmacy.   

10e – Prescription Dose Adjustment (1.5 mins)

This video reviews how to change a dose of a prescription. 

10f – Discontinuing Rx in ECW and Pharmacy (4.5 minutes)

This video reviews how to discontinue a prescription in ECW in both CrossOver’s pharmacy and external pharmacies. 

10g – Rx History (4 mins)

This video reviews how to search prescription histories both internally and externally. 

11 – Finishing Note and Check-out Slip (9 mins)

This video reviews how to finish your notes and fill out the check-out slip.

Pediatrics Only (15 mins)

This video reviews the procedure for documenting pediatric wellness visits.

OB Problem List (5 mins)

This video reviews the procedure for documenting the OB problem list.