OUR STAFF
OUR LEADERSHIP
Julie Bilodeau
CHIEF EXECUTIVE OFFICER

Julie Bilodeau joined CrossOver Healthcare Ministry in 2003 after working for over ten years at Circuit City Stores. During Julie’s tenure, CrossOver has opened a clinic on Quioccasin Road in Henrico County, established an in-house licensed pharmacy, and implemented electronic health records. Julie has a bachelor’s degree in economics from the College of William and Mary and an MBA from the Darden School of Business. She is a member of the LMR class of 2012.

Email: jbilodeau@crossoverministry.org
Phone: 804-655-2794, ext. 214

Mike Murchie, MD
MEDICAL DIRECTOR

Dr. Murchie joined CrossOver Healthcare Ministry’s staff as the assistant medical director in July of 2008 and later become CrossOver’s sole medical director. In this role, Dr. Murchie provides primary care services to Richmond’s low-income, uninsured residents. Dr. Murchie received his BS in biology with a minor in religion from Grove City College in Grove City, Pennsylvania. He received his MD in 2005 from the Medical College of Virginia in Richmond, Virginia, and received his board certification in internal medicine in 2008.

Dr. Murchie and his wife Missy have four children and are active members of Third Church.

Teresa Gonzalez
DIRECTOR OF CLINICAL OPERATIONS

Teresa Gonzalez came to CrossOver in 2006 as a medical assistant extern. Over the years, Teresa has occupied a variety of positions here, but most recently, she was promoted in 2021 from Henrico clinic manager to director of clinical operations. She is grateful to serve in this role and enjoys working to ensure that the clinical teams are equipped succeed every day in their work with CrossOver patients.

Jackie Griggs
Director of Resource Development and Communications

jgriggs@crossoverministry.org

804-655-2794, ext. 215

Kaitlyn Henderson
Director of Nursing

Kaitlyn came to CrossOver mid-pandemic in 2021 as the Nurse Manager. In July of 2024, Kaitlyn was promoted to Director of Nursing. Prior to coming to CrossOver, Kaitlyn obtained her Bachelor’s of Science in Nursing degree from VCU and gained experience as a pediatric nurse at the Children’s Hospital of Richmond. In her free time, Kaitlyn enjoys exploring new places and taking Spanish classes.

Elizabeth Wong
Administrative director

Elizabeth joined CrossOver in 2019 after working over thirty years in Information Technology, Project Management, Operations, and Administration, across a variety of organizational structures including private industry, government, and nonprofit.  She is both humbled and grateful to support the exceptional work of our employees and volunteers as they deliver compassionate care to our community.

ewong@crossoverministry.org

804-655-2794, ext. 220

OUR CARE TEAM
CrossOver patients are served by an excellent team of staff and volunteer clinicians. Many of our staff clinicians are pictured here. Patients will be seen by the staff or volunteer clinician best suited to their care.
If you are a current CrossOver patient and need to reach your healthcare provider, please use the Patient Portal or call 804-655-2794.

If you are interested in becoming a CrossOver patient, please visit our patient page.

For other inquiries, please contact info@crossoverministry.org.

Danielle Avula, MD
Associate Medical Director

Dr. Avula has been at CrossOver since 2019 caring for both children and adults. She loves helping patients increase their personal health literacy and understand the power of preventive care. When not at CrossOver she loves to read and bake, especially for her four children.

Velma Barnwell, DDS
DENTAL DIRECTOR

Dr. Barnwell has been dental director at CrossOver since the fall of 2019. Before moving to the Richmond area, she had a private dental practice in Newport News for 20 years. She loves working at CrossOver, where she can help people in need and feel good every day about her work.

Vivian Bruzzese, MD
DIRECTOR OF HIV PROGRAMS

Dr. Bruzzese began volunteering at CrossOver in 1994 and came on staff in 1997. She offers primary care as well as care for patients in our TIPS program. She enjoys caring for underserved people and those suffering from stigma, and working with students in clinics.
She also loves spending time outdoors monitoring a state bluebird nest box trail or walking her dogs, as well as spending time with family and cheering on The Florida Gators!

Schliqua Lewis, LPC
Counseling Coordinator

Schliqua Lewis is a licensed professional counselor and CrossOver’s counseling coordinator. Schliqua has provided mental and behavioral healthcare at CrossOver since 2012.

Megan Kaylor Stiling, np
Nurse practitioner

Megan joined CrossOver in early 2023. As a family nurse practitioner, she cares for children and adults. With a background in Exercise Physiology, she particularly loves empowering patients about healthy lifestyle changes for prevention and management of chronic disease. Outside of CrossOver, she enjoys hiking, running, painting, and spending time with her husband and golden retriever.

Jacquelin Smith, PA-C
Women’s Health PHysician Assistant

Jacquelin joined CrossOver as the OB clinical lead in early 2022. She has brought with her years of experience in Women’s Health and Primary Care. She is passionate about patient education and empowering women to advocate for themselves. Jacquelin loves being active, spending time with her growing family and traveling.

Liz Wiebe, FNP
Family Nurse practitioner

Liz joined Crossover Healthcare Ministry in 2022 and cares for adults and children as a family nurse practitioner. She loves the holistic model of healthcare delivery that is possible at Crossover. In the past, she has also worked as a social worker in Latino/Latinx community mental health with youth and families. She enjoys reading, playing tennis, and hiking with her husband and two kids.

OUR ADMINISTRATIVE STAFF
Jessamy Austin
Donor Engagement Manager

jaustin@crossoverministry.org

804-655-2794, ext. 217

Tiffanie Chan
Communications & Marketing Manager

tchan@crossoverministry.org

804-655-2794, ext. 232

Misti Procious
administrative coordinator

mprocious@crossoverministry.org

804-655-2794, ext. 219

Leslie Shields
OPERATIONS COORDINATOR

lshields@crossoverministry.org

804-655-2794, ext. 218

Martin Zanin
OUTCOMES COORDINATOR

mzanin@crossoverministry.org

804-655-2794, ext. 224

OUR CLINICAL STAFF
Angela Ahmadi

Clinical Operations Manager, Richmond

Yulisa Arellano

TIPS Bilingual Medical Case Manager

Maria de Lourdes Aranzabal

TIPS Bilingual Medical Receptionist

Junior Aubourg

TIPS Multilingual Non-Medical Case Manager

Awista Baluch

Nursing Coordinator, Pediatrics and Obstetrics

Karen Bosley

Clinic Coordinator,
Henrico 

Meli bultron

TIPS Bilingual Medical Case Manager

Carlos Diaz Calderon

Clinic Operations Manager, Henrico

Marie Carranza

TIPS Bilingual Non-Medical Case Manager

Yoldanda Castaneda

Bilingual Dental Assistant

angelina Centofante

Nursing Coordinator, Richmond

Paige Chicklo

Dental Hygienist

Poliana Costa

Eye Clinic Program Manager

Bilingual Dental Assistant

Neha Davuluri

Maternal and Child Medical Assistant

Maria Fernandez

Intake Coordinator

Noelia Ferrufino

Intake Coordinator, Henrico

Betsy Garcia

Bilingual Dental Assistant

Gabriela Gomez

Bilingual Medical Receptionist, Richmond

Perla Gomez

Bilingual Medical Receptionist, Henrico

Jacqueline Haros

Pediatric Care Coordinator

Tania Hernandez

Medical Receptionist, Henrico

Bridgett Holloway, CPhT

Medication Assistance Caseworker

Andrea Islas

Bilingual Patient Access Representative

Jenniffer Makre

OB Program Community Health Worker

Maira Martinez, CMA

TIPS Bilingual Medical Assistant

Ivy Mateo

Bilingual Medical Assistant

Evelin Medrano

Patient Advocate, Richmond

Stefany Melgar

Bilingual Eye Assistant

Marilyn Metzler, RN

Nursing Coordinator, Henrico

Marsha Miller, RN

TIPS Bilingual Nurse

Obet “Alex” Morales

Bilingual Intake Coordinator

Amiyah Newsome

Medications Program Manager

Erika Nunez

Bilingual Case Manager

Sol Ortiz

Bilingual Medications Assistant

Kerri Reed

Senior Dental Program Manager

Daniela Rodrigues

Medical Receptionist, Henrico

Millie Rocha

Ryan White and STD Prevention (TIPS) Program Manager

GINA SALINAS

Bilingual Patient Access Representative

ELEANOR SANCHEZ

Operations Center Supervisor

Lisa Schaub

Senior Dental Hygienist

Nisi Smith

Clinical Coordinator, Richmond Clinic

Jessica Valencia, NRCMA

OB Progam Manager

Cynthia Zagal

Community Health Worker Program Manager